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Pick the desk that matches your message and it reaches the person who can act on it. Each one below says what it covers and how soon to expect a reply.

  • Corrections and errors

    Something wrong in a guide: a figure that does not match the listing, a specification misread, a price out of date. Include the page and a sentence.

    Reply Within 48 hours, and the page carries the correction where it matters.

    [email protected]
  • Rights and permissions

    You own an image or text used on this site and believe we had no right to use it, or you want permission to republish ours.

    Reply Same working day. Contested material comes down while we check, not after.

    [email protected]
  • Press, brands and story tips

    Product news, launches, and anything you think we should be looking at. No payment is accepted for coverage, and no embargo that constrains a conclusion.

    Reply Within a week, and only if there is something to say.

    [email protected]
  • Privacy and your data

    Ask what is held about you, have it corrected or deleted, or ask a question about analytics and cookies. No reason is required.

    Reply Within 30 days, and usually far sooner.

    [email protected]
  • Everything else

    Newsletter problems, a page that will not load, and anything with no desk above.

    Reply Within 48 hours.

    [email protected]

No postal address: this is a research site with no premises open to visitors. For anything legal, write to the rights desk and it reaches the right person. Editorial policy ·How corrections work ·Privacy policy

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